Fusion Maia Resort (Danang, Vietnam)

Address: Truong Sa, Vietnam (+84 511 3967 999)

http://maiadanang.fusion-resorts.com

We stumbled onto Fusion Maia accidentally when a friend of mine decided to stay at the resort for a short holiday and invited me to join her. The resort is so well hidden that even the entrance from the main road can easily be missed. Driving through the bamboo lined driveway to the front lobby, you can’t help but feel like you are being transported to a secluded oasis.  Fusion Maia is completely different from other top luxury resorts dotting the beach. It’s a luxury boutique resort that specializes in spa and holistic living. La Vie Partagee would describes the resort as a cross between a five star spa and being on a private island getaway in Vietnam with a dash of Bali thrown in.  The resort is a “villas only” establishment with each villa having its own private pool.  Your one night stay includes 2 days of spa service per person.  There are 2 hours of spa service per day per person.   For those who want privacy, relaxation and indulge in spa treatments, this is the place to stay.  Here is La Vie Partagee’s review on this unique resort.

We stayed at the resort two times in a span of two weeks.  The first time we had the pool villa and the second time, we had the Delux Beach Villa.

Pool Villa

Delux Beach Villa

Beach Area

PROS:

• The resort is the ultimate spa getaway!
• Each “booking” includes a villa with a private pool.
• There is a pristine private beach with a variety of lounging options (i.e. cabanas, lounge chairs, etc…)
• The resort has the largest world class spa facility in Danang!
• Service is top notch and discreet.

CONS:

• The spa staff can be inconsistent in their work so be sure to request the same person if you like him/her.
• Food options are pricey, very limited and not up to the expectations of what you would normally find in a luxury resort of the same calibre.
• Room service can be very slow.

FINAL HOTEL ASSESSMENT:

For our hotel’s reviews, we will provide ratings based on the following criteria:

1 (Terrible) to 5 (Excellent)

• Cleanliness: 5

  The Fusion Maia hotel is spotless and lives up to our expectation for a 5 stars luxury resort.

• Reviews of hotels from various sources (i.e. Trip Advisor) are accurately reflecting the current condition of the accommodation: 5

  The Fusion Maia receives rave reviews on Trip Advisor. It is indeed considered the best luxury resort in Danang. The comments regarding improvements are in line with La Vie Partagee’s experience during our stay.

• Hotel room description is the same as the booking information website: 5

  Only the Deluxe Beach villas are situated in front of the beach.  The other villas are staggered throughout the property.  The walk is pleasant and beautiful so it is not a “negative” to book other villas.  Try to book the villa closer to the spa pool as we ended up spending most of our time at that gorgeous pool when we are not on the beach.

The regular villas have an open-plan living concept and a courtyard with a private swimming pool.  The pool is small. We would describe it as a “lap pool”.

The 2 Deluxe Beach Villas are Fusion Maia version of “penthouses”.  They are designed for larger groups.  These villas have direct access to the ocean.  They have a large open-plan living room and dining room with 3 bedrooms.  The master bedroom and 1 of the bedrooms have direct access to the private backyard with a large pool.  Each bedroom has its own bathroom.  The pools in the Deluxe Beach Villas are normal sized pools.  There is also an outdoor shower, lounge chairs, etc…  A unique feature of the Deluxe Beach Villas is that they can set up “barbecue” in the private backyard.

• Check In Process: 5

  Customer Service is friendly and discreet. The porter welcomes you when your car pulls up to the driveway and walk you to the front reception.  The welcome staff provides refreshment while you wait for check in.  After the paperwork has been completed, the staff will give you a tour of the facilities and make sure that you are happy with the accommodation.  Overall, the process is relaxing. They try to ensure that you feel “taken care of” as soon as you arrive.

• Staff’s ability to speak English: 4

  We find that the reception staff is able to articulate in English and most of the hotel staff can speak English. We did see a concierge who is a westerner on staff to assist with foreigners. The only problem is that the spa specialists (i.e. masseuse, facialists, etc…) speak limited English. If you have any questions, you will need to speak to the spa receptionists before the service.

• Food/Beverage Service: 3

  Food is the only issue La Vie Partagee has with Fusion Maia. The choices are limited and not to our expectations for a luxury resort.  Fusion Maia is located directly on the beach and is approximately 10 minutes from central Danang by car. Guests are limited in their food options and will need to take a cab to sample better food selection. Service is also slow and takes a long time from placing your order to when the food arrive to the table.

• Issue resolution from management: 5

  We had limited issues when we stayed at the resort. Those were resolved quickly by hotel management.

• Customer Service: 5

  The staff is friendly and try their best to accommodate the guests.  We needed late check out and were able to stay in our villa past the “check out” time.

• Spa: 4.5

  This is a “spa centric” resort and they surpass our expectations.  The spa facility is incredibly large, beautifully designed and spacious.  The spa consists of 16 treatment rooms, two beauty salons, steam rooms, saunas, private Jacuzzis, a yoga studio, a library and a boutique. They also have a Natural Living program and lifestyle consultation available during your stay. Our favorite area is the complementary salt scrubs option to use near the steam room.  The pool area located at the spa features a waterfall and a variety of lounge options.  We highly recommend this pool instead of the pool next to the beach.  It is also less crowded and more tranquil for those seeking the ultimate relaxation experience.  We tried a variety of services during our stay and requested our family to try different ones as well.  The group unanimously agrees that the Full Body Care menu was the best option. The group’s top picks are the “Stretch-Release Flow Massage” and the “Natural Living Massage”.  The group also felt that the spa experience can range depending on your spa specialists.  The group found that we like certain specialists and requested the same few specialists during our stay.

OVERALL RATING: 4.5

Helpful Tips!

• This is not a “kid designated” resort even though we did see a few families with children. It’s ideally situated for couples, friends and honeymooners. There is limited activities designed for children here.  We recommend other resorts that cater to more families along the beach.
• Make sure to book your spa service as soon as you arrive. We highly recommend reading the spa menu before your arrival.
• You can request a certain spa specialist if you like the one you have to ensure that you get the best service for your spa selections.
• Take advantage of the free yoga classes by the beach!
• You should stock up on water, drinks, fruits and snacks as the resort is not within walking distance to a nearby store.
• Request late check out if you have a later flight as they do not charge an extra fee.
• There is a free mini-bus to Hoi An, a UNESCO site near Danang.

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Author: Thai-Anh Hoang