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Airline Review: Bangkok Airways

Bangkok Airways is a regional boutique airline that services the local southeast Asian cities. I had a pleasure of taking a flight with Bangkok Airways from Siem Reap, Cambodia to Bangkok, Thailand and the flight was much better than I expected. In this review, I will give you my assessment of my experience flying on this regional airline.

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Value: Above Average

The price for a one way flight from Siem Reap to Bangkok varies approximately $50 to $100 for a one way ticket depending on the time and date. It is slightly higher than other regional airlines but the service and quality are much better as well.

Seat: Average

The seat in coach was average in comfort and seat space. I am 5 feet tall and you can see that there was still a decent amount of space left after I sat down.

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Boarding: Average

Boarding was orderly and efficient. This is actually a plus as I’ve been on many regional flights and boarding can vary from chaos to semi-orderly.

Food: Above Average

I was very surprised that Bangkok Airways had “lounge” access for all passengers including coach. When I was in Siem Reap, the company was renovating the lounge so they set up a snack stall with a good amount of treats for passengers to munch on while waiting for the flight.

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Coffee and snacks before boarding the flight

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the renovated lounge per the website

Once on the short flight, coach class was serve a small meal which comprises of a sandwich, potato salad and cake. I am pleasantly surprise that they even serve food for such a short flight.

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Cleanliness: Average

The cabin was clean and was in good shape.

Cabin Service: Above Average

As with most Asian airlines, the service is above average. The flight crew was courteous and attentive.

Overall Rating: Above Average

I would choose Bangkok Airways over other regional airlines if the route and schedule permit. It was a great experience for my first time and I would highly recommend other to try this boutique airlines on your next trip around Southeast Asia.

Insider’s Tip

The baggage allowance for Bangkok Airways is only 20 kilo (~44 lbs) for coach class. If you sign up for the FlyerBonus (frequent flyer account), you can get an additional 10 kilo per passenger for free.

For more information, visit Bangkok Airways website (https://www.bangkokair.com/eng)

For related articles, visit the Travel page.

Author: Chau Hoang

Featured Photo: Bangkok Airways

This entry was posted in: Review, Travel
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